Hello! We are Exeter Digital.
Digital growth simplifiedmaximizedsustained .
At Exeter, we are a retention and lifecycle marketing agency. We specialize in email and sms marketing to increase your revenue and customer lifetime value by employing advanced audience segmentation, deep customer analysis and automation for personalized communication. Our goal is to simplify the complexities of retention marketing so that you can make meaningful customer connections at scale.
Our Focus
We recognize that your relationship with your customers is paramount. Whether it’s a first-time purchaser or a brand loyalist, you need to ensure that each interaction is personalized and meaningful. Doing this at scale is a challenge for brands of all sizes.
Through analysis of your customers’ engagement with your eCommerce store, we design custom strategies to increase conversion and create brand loyalty.
Our focus is delivering the right message to the right customer at the right time.
Discover What We Offer
While you acquire new customers, let us help you keep them and help them thrive.
In the realm of eCommerce, effective email marketing is paramount for customer outreach and relationship building. Our strategic email plans generate resonant content, enhancing brand awareness and boosting revenue.
Integrating SMS marketing into your strategy adds an effective communication layer with a 90%+ open rate. We identify opportunities for targeted SMS campaigns, seamlessly incorporating them with your existing strategy to enhance results.
Retention marketing, begins by understanding customer needs, leading to personalized strategies that convert visitors into buyers and buyers into advocates. We use automated email and sms flows to create personalized experiences, from sign up to brand advocacy.
Strategic sign-up forms and pop-ups are catalysts for expanding your email and SMS lists. We build forms that seamlessly capture audience interest and foster your growth.
Loyalty programs build customer allegiance, encouraging repeat purchases and elevating lifetime value. We specialize in building and integrating loyalty programs that ensure customers thrive.
A subscription model in eCommerce ensures sustained customer loyalty, predictable revenue, and personalized experiences. We help build the right model for the right product.
Unmatched &
Invaluable.
What sets Matt apart is his profound understanding of the entire customer lifecycle journey. His insights into the various stages are unmatched, making him an invaluable asset to any team looking to optimize their customer engagement.